Age Concern EnglandTel: 0800 00 99 66Web: http://www.ageconcern.org.uk/Provides information on issues affecting older people and their carers.
The Alzheimer's SocietyTel: 020 7306 0606Web: http://www.alzheimers.org.uk/Promotes its unique knowledge and understanding of dementia, develops quality in its care services, to support people with dementia, their families and their carers.
ACT - Applied Care TrainingTel: 0115 9655 776Specialist dementia training organisation
Association for Real Change (ARC)Tel: 01246 555043Web: http://www.arcuk.org.uk/An umbrella organisation that brings together those who provide services for people with learning disabilities.
Association of Charity OfficersTel: 01707 651777Web: http://www.aco.uk.net/A national umbrella body for 'benevolent charities' - which provide aid and advice to individuals in need.
Association of Independent Care Advisers, The (AICA)Tel: 01483 203066Web: http://www.aica.org.uk/Represents member organisations around the country that help people decide on the best choice of care.
British Heart FoundationTel: 0845 070 8070Web: http://www.bhf.org.uk/Plays a leading role in the fight against heart disease so that it is no longer a major cause of disability and premature death.
Benefits AdviceTel: 0845 7123456
Web:
http://www.direct.gov.uk
Benefit advice on tax credits, pensions and estimate of benefits.
Care Standards Inspectorate for WalesTel: 01443 848450Web: http://www.csiw.wales.gov.uk/Registers and inspects care services in Wales.
Carers UKTel: 020 7490 8818Web: http://www.carersuk.org/Provides support to anyone who is a carer and undertakes a variety of work to support the needs of carers.
The Carer,
http://www.thecarer.co.uk/
The Carer was formed to offer a unique reference point on the practicalities and emotional needs of carers.
Care Select HelplineTel: 0800 389 2077Web: http://www.carechoices.co.uk/
Counsel and CareTel: 0845 300 7585Web: http://www.counselandcare.org.uk/Advice for people over 60, their friends and families.
The Commission for Social Care Inspection, Tel: 0845 015 0120Web: http://www.csci.org.uk/A national organisation responsible for inspecting and regulating care services.
Department of Health, Social Services and Public Safety (Northern Ireland)Tel: 028 9052 3315Web: http://www.dhsspni.gov.uk/Aims to improve the health and social wellbeing of people and ensure the provision of appropriate health and social care services.
Deaf blind UKTel: 0800 132 320 Web: http://www.deafblind.org.uk/For people who are deaf and blind.
Elderly Accommodation CounselTel: 020 7820 1343Web: http://www.housingcare.org/Helps people make decisions about where to live and any support or care they need.
Eldercare Solutions Ltd
Tel: 01707 368945
Web: http://www.eldercare-solutions.co.uk/
Provide information, financial advice and solutions to paying for care.
ECCA - English Community Care AssociationTel: 020 7220 9595Web: http://www.ecca.org.uk/The largest representative body for community care in England.
First Stop Care Advice
Tel: 0800 377 7070
Web: http://www.firststopcareadvice.org.uk/
An independent, free advice and information service for older people provided jointly by Help the Aged, Elderly Accommodation Counsel, Counsel and Care and NHFA Care Advice.
Friends of the ElderlyTel: 020 7730 8263Web: http://www.fote.org.uk/Committed to enhancing the quality of life for older people by providing a range of high standard services.
Help the AgedTel: 020 7278 1114Web: http://www.helptheaged.org.uk/Addresses the issues that matter to older people, working with them to campaign, research and develop practical solutions.
Health Service Ombudsman for EnglandTel: 0845 015 4033Web: http://www.ombudsman.org.uk/Investigates complaints that a hardship or injustice has been caused by the NHS's failure to provide a service, by a failure in service, or by maladministration.
Housing Learning and Improvement NetworkWeb: www.changeagentteam.org.uk/housing
Leonard Cheshire FoundationTel: 020 7802 8200Web: http://www.leonard-cheshire.org/Helps disabled people to live on their own, whether for a few hours of care at home, or more intensive support within a care home.
MindTel: 020 8519 2122 Info line: 0845 766 0163Web: http://www.mind.org.uk/Works to create a better life for everyone with experience of mental distress.
NCF - National Care ForumTel: 024 7624 3619Web: http://www.nationalcareforum.org.uk/Represents the interests of the not-for-profit sector.
National Institute for Mental Health in England (NIMHE)Tel: 0113 254 5127Web: http://www.nimhe.org.uk/This organisation aims to improve the quality of life for people of all ages who experience mental distress.
NAPATel: 0207 078 9375Web: http://www.napa-activities.net/Works to create new opportunities for community involvement and activity in care settings.
National Association of Citizens Advice BureauWeb: http://www.citizensadvice.org.uk/The Citizens Advice Bureau Service offers free, confidential, impartial and independent advice.
NHFAAdvice line: 0800 998 833Web: http://www.nhfa.co.uk/Offer specialist advice on funding care. Also advice on benefits, legal matters and the investment of capital.
NHS DirectTel: 0845 46 47Web: http://www.nhsdirect.nhs.uk/For immediate medical advice and for help finding your local Patient Advice and Liaison Service.
The National Care Association Tel: 020 7831 7090Web: http://www.nca.gb.com/Lobbies the Government to benefit both its members and the people in their care, represent members and their residents nationally and promote high standards of care.
Office of Fair TradingTel: 020 7211 8000Web: http://www.oft.gov.uk/Promotes and protects consumers' interests.
Occupational Benevolent Funds AllianceTel: 01707 651777Email: helpline@aco.uk.netThis is a network of charities that provide a range of support services for people with connections to particular industries, trades and professions.
Parkinson's Disease SocietyAdvice line: 0808 800 0303Web: http://www.parkinsons.org.uk/Provides support, advice and information to people with Parkinson's, their carers, families and friends.
The Pension Service Tel: 0845 606 0265Web: http://www.thepensionservice.gov.uk/The Government set this up to improve the service older people receive with a network of pension centers supported by a local service.
Office of the Public Guardian
Tel: 0300 456 0300
Web: http://www.publicguardian.gov.uk
Supports & promotes decision making for those who lack capacity or would like to plan for your future.
RNIBInfo line: 0845 766 9999Web: http://www.rnib.org.uk/Offers information, support and advice to over two million people with sight problems.
RNIDInfo line: 0808 808 0123Web: http://www.rnid.org.uk/Offers free confidential and impartial information on employment, equipment, legislation, benefits and issues relating to deafness and hearing loss.
Relatives and Residents' Association, TheAdvice Line: 020 359 8136Web: http://www.relres.org/Offers support and information to families, friends and relatives about issues affecting care homes.
Royal United Beneficent Kingdom Association (RUKBA)Tel: 020 7605 4200Web: http://www.rukba.org.uk/Helps older people on very low incomes to live independently in their own homes and when this is no longer possible, they can help with care home fees.
Registered Nursing Home Association, TheTel: 0121 454 2511Web: http://www.rnha.co.uk/Campaigns strongly for high standards in nursing home care.
Saga Care Funding Advice Service Tel: 0800 056 6101 Web: www.saga.co.uk/ltc Helping you to make sense of paying for care
ScopeTel: 0808 800 3333Web: http://www.scope.org.uk/Aims to achieve society in which disabled people are valued and have the same human and civil rights as everyone else.
Solicitors for the ElderlyTel: 01992 471568Web: http://www.solicitorsfortheelderly.com/A national association of solicitors, barristers and legal executives providing and promoting range of legal services for older people.
Scottish Commission for the Regulation of CareTel: 01382 207100Web: http://www.carecommission.com/Responsible for registering and inspecting care services in Scotland.
Stroke Association, TheHelpline: 0845 30 33 100Web: http://www.stroke.org.uk/Funds research into prevention, treatment a better method of rehabilitation and helps stroke patients and their families directly through its community services.
United Kingdom Home Care AssociationTel: 020 8288 5291Web: http://www.ukhca.co.uk/Promotes the high standards of homecare and takes an active role in liaison with local and central government
Citizen Advice Bureau
Tel: 01252 617922 (Fleet)
Web: http://www.advice.org.uk
Advice, information and help.
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